Privacy

Private email in your own cloud account

MarkRelay runs team email inside your own Cloudflare account: your messages, attachments and contacts stay in your own database and storage, no email vendor keeps a copy of your mailbox, and there is no mail server to run or patch.

Facts checked

In short

The most private way to run company email without running a mail server is to keep the mailboxes in a cloud account you own. MarkRelay deploys into your own Cloudflare account, so mailboxes, messages, attachments and contacts are stored in the D1 database and R2 bucket in your own cloud account, and MarkRelay (the company) never receives your email, attachments or contacts. No built-in AI reads your mail, broadcast tracking is off until you turn it on, and each person and API key reaches only the mailboxes granted to them. Cloudflare Email Routing receives and Cloudflare Email Sending sends. Your team uses MarkRelay in the browser and over its HTTP API; it does not offer IMAP access.

Where your email lives

Every kind of data, where it is stored, and who can open it.

Messages and attachments

Where it is stored
Your D1 database (message index) and your R2 bucket (bodies and files)
Who can access it
Members and API keys granted that mailbox, and administrators

Drafts, folders and templates

Where it is stored
Your D1 database and R2 bucket
Who can access it
Drafts: people with access to the mailbox. Templates: their creator, and whoever they share them with

Contacts: broadcast recipient lists and the suppression list

Where it is stored
Recipient lists in your R2 bucket; delivery results and the suppression list in your D1 database
Who can access it
The broadcast's creator, and administrators

Send and receive logs

Where it is stored
Your D1 database, deleted automatically after 90 days
Who can access it
People with access to that mailbox, and administrators

Email Routing activity at Cloudflare

Where it is stored
Cloudflare's Email Routing activity log and analytics: sender, recipient, subject and status
Who can access it
People with access to your Cloudflare account

Sent-message previews at Cloudflare

Where it is stored
Cloudflare's Email Sending activity log keeps previews for about seven days while Email preview is on for the sending domain
Who can access it
People with access to your Cloudflare account

MarkRelay, the company

Where it is stored
Never receives your email, attachments or contacts
Who can access it
No one at MarkRelay

Cloudflare says Email Routing does not store or access the content of your emails, and shows routing activity (sender, recipient, subject, status) for analytics. Email preview is a per-domain Email Sending setting that Cloudflare turns on for new sending domains. People with access to your Cloudflare account can also open your D1 database and R2 bucket in the Cloudflare dashboard.

In your own account

Mail, attachments and contacts in your own Cloudflare D1 and R2.

Nothing to patch

No mail server, VPS or database server to run.

No built-in AI

An agent only sees mail if you connect one.

Per-mailbox access

People and API keys reach only what they are granted.

How it works

You deploy MarkRelay into your own Cloudflare account with the Deploy to Cloudflare button. It runs as a Worker there, with a D1 database and an R2 bucket that belong to your account, not to MarkRelay.

Cloudflare Email Routing hands each incoming message to that Worker, which stores it in your D1 and R2. Replies and new mail go out through Cloudflare Email Sending from the same address. There is no mail server, no VPS and no database server to run, patch or back up by hand.

Your deployment only contacts markrelay.com to check its license. MarkRelay (the company) never receives your email, attachments or contacts.

How mail flows through your Cloudflare account

Cloudflare receives and sends. MarkRelay is the mailbox in between, running as your own Worker.

Receive

  1. Senderwrites to support@yourdomain.com
  2. Email RoutingCloudflare, free on any plan
  3. MarkRelay Workerfiles it in the mailbox
  4. Your D1 + R2messages and attachments

Reply

  1. Webmail or APIa teammate, an app or an agent
  2. MarkRelay Workerchecks mailbox access
  3. Email SendingCloudflare, in Workers Paid
  4. Recipientsees support@yourdomain.com

What we don't do

Private email is as much about what the software leaves out. MarkRelay has no built-in AI: an AI agent only sees mail if you connect one, and only the mailboxes its key is granted.

  • No built-in AI over your mail
  • No tracking pixels by default: broadcast open and click tracking are off until you turn them on
  • No per-seat vendor account holding your data
  • MarkRelay (the company) never receives your email, attachments or contacts
  • Remote images in received mail load through your own deployment, so senders' tracking pixels don't see the reader's IP address or browser
  • No shared access boundary: each person sees only the mailboxes they are granted

Each person sees only their mailboxes

Access is granted mailbox by mailbox. Support works in support@, finance in billing@, and a mailbox someone was not given never appears for them, in webmail or through the API. Administrators run the deployment and can open every mailbox.

API keys and webhooks belong to a person and never reach more than that person can open, narrowed further to one domain or a few mailboxes if you choose.

mail.yourdomain.com
MarkRelay members page: an administrator with all resources, and two members limited to specific mailboxes
Every member's access at a glance.

What it costs

One license covers the whole Cloudflare account, Annual $99/year or Lifetime $249 once, with no fee per seat, domain or mailbox. Cloudflare bills its own usage: Workers Paid ($5/month) includes 3,000 sent emails a month, then $0.35 per 1,000; receiving through Email Routing is free.

Compared with hosted private email and self-hosted mail servers

Three ways to keep your mail away from a large email platform, side by side.

Who stores the data

MarkRelay
You: the D1 database and R2 bucket in your own Cloudflare account
Hosted private email
The provider, on its own servers
Self-hosted mail server
You, on a server you run

Servers to run and patch

MarkRelay
None: Cloudflare Workers, D1 and R2
Hosted private email
None
Self-hosted mail server
Yes: the server, its OS and the mail stack

Receiving and sending

MarkRelay
Cloudflare Email Routing and Email Sending
Hosted private email
The provider's mail servers
Self-hosted mail server
Your own SMTP server and IP reputation

How it is priced

MarkRelay
One license (from $99/year) plus Cloudflare usage
Hosted private email
Per user, per month
Self-hosted mail server
Free software; you pay for the server and your time

Mail apps

MarkRelay
Browser webmail and HTTP API; no IMAP clients
Hosted private email
Their own web and mobile apps; IMAP access varies by provider
Self-hosted mail server
IMAP clients and webmail

Requirements

MarkRelay
Domains on Cloudflare DNS (the Free plan works)
Hosted private email
Any DNS host
Self-hosted mail server
A server with open mail ports

Proton and Tuta say they cannot read the mail they store; check each provider's own pages for its pricing and security model.

What 15 private mailboxes cost per year

About 3,000 sent emails a month in total, one person per mailbox.

Price

MarkRelay
$159
Google Workspace
$1,260 (annual plan), $1,512 (flexible)

How it is priced

MarkRelay
One license per Cloudflare account
Google Workspace
Per user, per month

Where mail is stored

MarkRelay
Your Cloudflare D1 and R2
Google Workspace
Google

MarkRelay: Annual license ($99) plus Cloudflare Workers Paid ($5/month) for 12 months, which includes 3,000 sent emails a month. Google Workspace Business Starter is $7 per user per month on an annual plan or $8.40 on the flexible plan. Prices from each vendor's pricing page.

Common questions

Can MarkRelay read my email?

No. MarkRelay (the company) never receives your email, attachments or contacts. Your mail is stored in the D1 database and R2 bucket in your own Cloudflare account, and your deployment only contacts markrelay.com to check its license.

Where is my email stored?

In your own Cloudflare account: the message index in your D1 database, and message bodies and attachments in your R2 bucket. Send and receive logs are deleted automatically after 90 days; everything else stays until you delete it.

Does any AI read my mail?

No built-in AI reads your mail. An AI agent only sees mail if you connect one, and then only the mailboxes its API key is granted.

Do I have to run a mail server?

No. MarkRelay runs on Cloudflare Workers, D1 and R2 in your own Cloudflare account. Cloudflare Email Routing receives your mail and Cloudflare Email Sending sends it, so there is no server, mail stack or IP reputation to manage.

Can I use Outlook or Apple Mail with it?

MarkRelay is used in the browser and over its HTTP API; it does not offer IMAP access.

Does Cloudflare see my email?

Your mail passes through Cloudflare, which receives and sends it. Cloudflare says Email Routing does not store or access the content of your emails, and its activity log shows sender, recipient, subject and status. For sent mail, Email Sending keeps previews for about seven days while Email preview is on for the sending domain. See Data & privacy for the full list.

Is it a self-hosted email platform in my own cloud account?

Yes. It is self-hosted in your own Cloudflare account rather than on a server you run. If your own cloud account is on AWS, Google Cloud or Azure, note that MarkRelay runs only on Cloudflare; your domains need Cloudflare DNS, which the Free plan includes.

Go deeper

Explore more of MarkRelay

Use cases

Own your email stack today

Buy MarkRelay once and run it in your Cloudflare account. MarkRelay adds no per-message or per-seat charge; Cloudflare usage and service limits remain separate.